The One Way Nile’s NaaS is Analogous to ChatGPT

ChatGPT launched on November 30th with over 1 million subscribers in less than a week. ChatGPT imitates a chat conversation between a question/query and an AI system. It is causing a stir in NY state public schools and putting Google Search on red alert.

Already weeks behind the hype, I decided to see what ChatGPT is about. I set up my account and jumped in. I typed: recipe for carrot cake. A letter-by-letter, auto-typed response appeared for a classic American recipe for carrot cake.

I put the exact phrase into Google Search. My search yielded 111,000,000 results, including Popular Recipes, More Popular Recipes, People Also Asked, images, and videos. This volume of information left work for me. I must decide which ingredients I have and read reviews to select the most promising recipe.

My ChatGPT experience is analogous to when I share a recipe with friends. I do all the research, ingredients analysis, and comments review, choose one, and bake it. When my friends are in the mood for carrot cake, they save time and bake.

How Is This Analogous to Nile?

The ChatGPT experience reminded me of the Nile service in as much as it saves time. Similar to my ChatGPT experience, one of the most valuable aspects of Nile's NaaS offering is the time saved addressing issues with IT infrastructure, users, and applications- while minimizing network security risks.

Nile eliminates this IT burden by sharing actionable alerts. Alerts raise awareness about network conditions that occurred for sustained periods. Unlike such mechanisms in other provider's portals, Nile alerts are:

  • Intelligent: Nile goes beyond first-order information (i.e. what happened) by analyzing other similar and related alerts. Such analysis results in precise root causes.
  • Actionable: Based on the root cause, alerts provide specific recommendations to address the condition.

The Nile Portal shows alerts and events to raise awareness of conditions in the network:

  • Customer Owned IT Services: Availability and experience of DHCP, DNS, and Radius services.
  • Devices: DNS, DHCP, and Radius connectivity issues faced by end-user devices, including IT, OT, and IoT devices.
  • Applications: Availability and experience of applications accessed by end-user devices.
  • Environmental: Network impacts due to air quality, power, temperature, unplugged cables & service elements, etc.
  • Security: WiFi security risks across all the above-mentioned areas.

One notable type of alert you won't see from Nile are those related to network issues. We want our customers to enjoy a true NaaS experience, so we commit to ensuring our service is up and running. Issues that Nile is responsible for should not be a headache for IT teams. Those are for us to resolve as quickly and seamlessly as possible. This is how the Nile service was imagined, and continues to be engineered and delivered.

The power of our service is not just an always-on, wired, and wireless campus LAN. Nile provides information to network teams to quickly pinpoint issues outside of the service. We empower IT to resolve issues faster. We give them time back, so they can focus on other IT initiatives– or make carrot cake.

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