Beyond Legacy Networks: Explore the Gartner® Report ‘The State of Network as a Service in 2027’

Why Nile Believes This Report Is A Must-Read

Traditional network operations are buckling under unpredictable refresh budgets, scarce IT expertise, and endless lifecycle management, constraints that no longer make sense for modern organizations with aggressive goals and objectives. At Nile, we believe the Gartner® report The State of Network as a Service in 2027 is essential reading for IT leaders ready to break free from legacy infrastructure constraints and burdensome lifecycle practices, such as sole responsibility for software updates, troubleshooting and obsolescence risk. While some vendors place a NaaS label on simple hardware financing or subscription licensing, a true Network-as-a-Service shifts the burden of infrastructure ownership, typical day-to-day operations, and full lifecycle management to the provider. Our takeaways based on additional report insights:
  • Separate pricing from delivery: Evaluate true TCO and operational accountability rather than getting distracted by consumption-based pricing models.
  • Eliminate lifecycle and staffing strain: Identify providers that contractually own hardware refreshes, patching, upgrades, and capacity scaling.
  • Avoid hidden lock-in: Spot the commercial red flags around minimum commitments, renewal repricing, and exit portability before you sign.
The report also outlines actionable recommendations for Heads of I&O, giving you a clear checklist of what to evaluate, from contractual proof and retained responsibilities to exit and elasticity terms.

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Gartner, The State of Network as a Service in 2027, Ajeeta Malhotra, 2 November 2026 Gartner is a trademark of Gartner, Inc. and/or its affiliates.
Gartner is a trademark of Gartner, Inc. and/or its affiliates.