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Services Overview

Nile Services Overview

Nile unifies technology (network and security) as well as operational services across the lifecycle to deliver a seamless end-to-end experience to its customers and their users. This increases visibility, reduces risk, and lowers the total cost of ownership across the lifecycle while allowing universities, businesses and government institutions to be nimbler and adopt transformative change.

Network and Security Technology as-a-Service

Customers can choose the foundational Nile Access Service for secure wired/wireless and combine it with a suite of add-on services drawn from the Security Services catalog. These include Guest Access, RADIUS, DHCP, Trust and Edge Services. Together, they help consolidate disparate technology and appliance elements vs legacy deployments to reduce complexity, risk and cost. With Nile, all the wired/wireless hardware will be delivered as part of the service.

Lifecycle Services

These span across the lifecycle of deployments and encompass from Day 0 through Day 2-N. Nile has built technology and tools with AI to focus to make each stage of the lifecycle robust assisting both the IT team as well as their end-users for a stellar experience.

Day 0

Planning and Design

Includes AI-driven site surveys, designs and proposals creation for existing or new deployments. Every site or floor can be unique and address requirements with accuracy upfront to help drive a smoother implementation and robust deployment over the lifecycle. Intelligent tools like Nile Nav and Nile Digital Twin help with this phase. Nile certified partners and/or Nile experts assist customers throughout.

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Day 1

Implementation & Activation

Deploying Nile’s Secure NaaS offering happens in greenfield or brownfield environments. The services provided in this phase add to the expert guidance provided in planning and design phase. Intelligent tools like Nile Nav and Nile Digital Twin help with this phase as well, to ensure a seamless Day2-N hand-off. Nile certified partners and/or Nile experts assist customers throughout.

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Day 2-N

Ongoing Operations and Optimization

Operating a dynamic network long-term is a constant challenge for IT teams burdened by configurations, patching, licensing, and vendor contracts. Fortunately, Nile’s Autonomous Operations and innovative architecture eliminate these routine operational headaches, reducing complexity, risk, and cost so IT can focus on more strategic initiatives. Nile AI and Nile Portal deliver deep end-to-end insights and visibility across the entire lifecycle for both customers and partners.

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Nile’s Artificial Intelligence (AI) capabilities drive several aspects of its offering helping drive Autonomous Operations, reducing the burden on IT and allowing them to scale with impact.

Professional Services

Nile can offer professional services help for more complex integration, augmenting partner services. These are custom and can vary based on customer requirements.

Related Services

Nile Access Service

Robust and secure wired and wireless NaaS that supports today’s evolving indoor and outdoor connectivity demands.

Nile Guest Service

Secure cloud-delivered guest with extraordinary new level of security and operational simplicity.

Nile Trust Service

Zero Trust at every level for secure access, and breach and malware protection, without add-ons.