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Nile’s latest updates enhance your organization’s visibility and control through Sumo Logic Nile’s latest updates enhance your organization’s visibility and control through Sumo Logic integration, proactive Wi-Fi DoS mitigation, and secure MSP delegation. These enhancements improve monitoring, reduce manual workload, and streamline IT operations without compromising security.
These updates also accelerate deployment and troubleshooting, with remote diagnostics, smart DHCP alerting, and the new Last Known IP feature, making it easier to identify the root cause of basic issues. Together, these capabilities reduce downtime, lower alert noise, and help IT more efficiently operate your Nile wired and wireless network.
Here’s a summary of what we’ve recently added to our service.
Nile Trust Service Security Capabilities
1. Sumo Logic Integration
We’ve added new built-in SIEM support for Sumo Logic, allowing IT admins to easily link to Sumo Logic from the Nile Control Center (Admin portal). The embedded integration makes it easy to view end-user device events and service-related alerts, while also providing an audit trail for IT admins to follow.
2. WIDS – Denial of Service Attack Detection
We now automatically establish thresholds to quickly detect association, authentication, disassociation, deauthentication, and EAPol flood attacks. Alerts using webhook or email display site, building, floor and AP information for mitigation steps.
The proactive handling of WiFi DoS flood attacks improves network reliability by automatically isolating malicious activity before it impacts users, ensuring continuous connectivity and performance. We’ve also reduced the IT workload and strengthened security by eliminating the need for manual intervention during flood-based disruptions.
Nile Operations Capabilities
1. Enhanced Network Activation Support
If something goes wrong when deploying new Nile Access Service elements, we built-in the ability to quickly identify an incorrect upstream configuration, and DNS resolution failures or firewall restrictions that may block cloud connectivity or device onboarding.
You can now use the Nile Nav app to execute diagnostic commands and view real-time results, including packet captures, directly from the Nile Control Center Admin portal. This highlights the ability to deploy a Nile network much faster than a legacy network, and minimizes downtime during bring-up to accelerate time-to-service.
2. Managed Service Provider Assistance
Customers can easily delegate visibility and control of their network to a Managed Service Provider (MSP) by adding the MSP’s domain under Account Management > MSP.
Once the MSP responds to being added, they gain administrative access to the customer’s Nile environment for management purposes. This allows customers to offload visibility and control tasks to their trusted partner, helping busy internal IT teams. This new enhancement also provides a secure, scalable way to delegate admin access without sharing credentials, maintaining control (when needed) while enabling operational flexibility.
3. Improved DHCP Response Visibility
As most devices obtain an IP Address automatically today, having a grasp on the responsiveness of DHCP servers is critical. Our alert pipeline now has the intelligence to differentiate between persistent client side DHCP issues and transient DHCP issues. An alert is only raised when there are persistent client DHCP issues.
For example, when a client device continuously fails to obtain an IP address due to a misconfigured DHCP server scope or if there’s a firewall misconfiguration that prevents the DHCP request from reaching the server. This minimizes unnecessary notifications, reducing the volume of alerts IT teams have experienced with competing solutions in the past.
4. Static IP Addressed Endpoint Visibility
While using DHCP is fairly common today, many customers still rely on static IP addresses as a primary method for a variety of IoT devices and servers. When such a device goes offline, a new “Last Known IP” feature enables IT admins to quickly search and match the devices to a previous IP address for fast and effective troubleshooting.
Admins will now see a new “Last Known IP” column on the Device List page, where the last known IP address for each endpoint device will be displayed for easy reference.
It’s hard to believe that we’ve already hit the tail end of April. With RSA 2025 upon us, our growing customer base, and a variety of other “surprises” that we’re working on, the team is running hard to enhance our ability to provide the best wired and wireless network offering available.
In addition to what we’re learning in competitive opportunities, our install base of customers continues to provide great ideas on reinventing how things have been done in the past. Let’s see what else the next few months have in store…
Please don’t hesitate to contact Nile or click here to submit your questions or suggestions.
