Nile Guest Service
Cloud-based network service for guest access
Nile Guest Service increases IT security by isolating guest traffic from internal network resources.
Customer challenges associated with providing guest access
Every organization has visitors to its environment–vendors, partners, short-term contractors, and more–who arrive expecting access to the internet. They need access to be productive during their time on site. But providing internet connectivity imposes security risks and costs on the organization, including:
- Misconfiguration of firewall rules that govern guest access can expose sensitive data.
- Administrative costs of DHCP and routing rules.
- Time and expense of maintaining one or more anchor controllers.
With a Nile network, there is an easy way to avoid these issues–Nile Guest Service.
Nile Guest Service solves the challenges of providing internet access for guest users
Nile Guest Service is a cloud-based network service that isolates guest traffic and by tunneling it to the closest Nile point of presence (PoP). From there the traffic continues to the internet, giving guest users the access they need to be productive.
The service eliminates the need for customers to configure policies to segment guest traffic from internal traffic. IT teams no longer need to maintain a separate DHCP server or anchor controller to support guest users. Nile Guest Service deploys quickly and easily—in as little as one click.
Key features of the service include:
- Isolation of guest traffic from internal IT resources.
- Local points of presence (PoPs) near customer site(s).
- Direct routing of guest user traffic to the internet.
- Firewall passthrough–no firewall policies needed for guest traffic.
- Self-service network onboarding via captive portal, with the option to require sponsor approval.
Nile Guest Service isolates guest traffic from internal network resources by tunneling it to the nearest Nile Point of Presence (PoP).
"Nile Guest Service allows us to provide internet access for visitors while isolating them from internal network resources. It decreases the possibility of a data breach and accelerates network troubleshooting. I highly recommend Nile Guest Service for organizations using NaaS by Nile."
Albert Jong
Sr. IT Engineer
Nile Guest Service complements Nile Access Service, yielding a range of customer benefits:
- Simplifies life for IT when enabling guest access
- Increases network and data security
- Reduces infrastructure costs
Frequently asked questions
Yes, Nile Guest Service works as a complement to a Nile network.
The primary PoP will be the one closest to each customer site.
Yes, customers can see the details about the device on the client details page on the Nile Portal.
Once the customer signs up for Nile Guest Service, it automatically gets enabled. Customers can customize their SSID name and terms and conditions. The service ensures that all guest users connecting to this SSID get access to the internet.
Customers will need to open ports 443 and 6081 outbound on their firewalls.
Yes, customers can use their own DNS server which should be public facing.
Does Nile Guest Service allow customers to revoke access for a guest user that is already connected?
Yes, customers can revoke access.
There are two options for defining the guest experience. One onboarding option is that when the user selects the guest SSID, they will be shown terms and conditions. They will need to indicate that they accept the terms and conditions and click submit, after which they will be granted access. Another option is to require approval by an internal sponsor. The system will ask the user to input their name and email address and that of their sponsor. The sponsor will get an email for approval. Once the sponsor approves it, the user’s device will get authenticated onto the network.
Nile PoPs are located close to the customer location to minimize latency–the service will support applications like video conferencing that require high performance.
See all the benefits of Nile Guest Service