New Nile Access Service Improvements, New Possibilities

Imagine bringing up a new network, never getting any trouble tickets, and then looking back two years later to realize your wireless and wired LAN vendor made things even better. It sounds like a dream, but it’s just one example of what’s possible and how Nile is changing the way a network should operate.

We’ve taken our AI networking features and insights, and raised the bar. We’re proud to announce we’re now using a 99.95% baseline for our Nile Access Service coverage, capacity, and availability performance guarantee. A big boost from our previous 99.5% baseline that gives our customers the confidence that Nile is the right choice for delivering the best user experience possible.

Let’s take a look at what else we’ve recently delivered:

1. Emergency Response Location (ERL) Visibility

We’ve added the ability to export switch and AP data to a CSV formatted file for use with popular E911 Emergency Response Location (ERL) solutions. This new enhancement supports sending accurate location data to these solutions to help display where wired and wireless users are in a building (and or floor) utilizing switch and AP data.

The more granular the location of APs and switches that are entered into the Nile portal, the more accurate the visuals and data that are displayed in the ERL solution in the event of an emergency.

2. Granular Alerts Tied To Connection Errors

Error messages for connection failures now include detailed root cause information versus only providing generic messages. The enhanced troubleshooting visibility increases the efficiency of our alerts with improved granularity. Any authentication failures now point to clear root cause issues for each instance to remove the guesswork and improve IT and support responsiveness.

Previous Error Message Enhanced Error Message
Authentication_timeout
failure
WLAN_REASON_EAP_RADIUS_TIMEOUT highlights issues with RADIUS server communication.

3. Securing Devices To Ports

Customers now have the ability to “lock to port” or “geoscope” a port on a Nile Ethernet node to a specific device using a specified MAC address. This new zero trust enhancement improves the ability of IT to prevent a bad actor from attempting to connect a device with a spoofed MAC address (i.e., cameras, printers, laptops, etc.).

This new feature adds peace of mind in a variety of scenarios, especially in situations where switches are easily accessible (e.g., retail environments, etc).

4. Admin Permissions For Federated User Groups

This enhancement now grants authority for your highest level network Administrator to easily modify Admin group access level privileges for other administrators set up in federated user groups. This SSO feature boosts productivity and lets organizations more easily enforce password security requirements tied to the Nile Access Service.

5. Consistent IDS/IPS Across The Wi-Fi Portfolio

Customers can now be assured of consistent IDS/IPS zero trust campus protection regardless of their choice of Wi-Fi 6 or 6E nodes throughout their deployments. The resulting assurance helps protect against rogue access points, honeypot traps, and more.

Make sure to look for our next update. We’re working on some new and interesting SCIM feature that helps maintain a zero trust security posture.

Please don’t hesitate to contact Nile or click here to submit your questions or suggestions.

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